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Users table fails to load and just displays a red banner where data should be

Application ID: 7E70A04E-297D-62DA-FF85-191102E75400
Error UID: C2FAEED9-6330-1CD0-FF10-74478037E300

Backendless encountered an error while handling the request. An internal trouble ticket with ID C2FAEED9-6330-1CD0-FF10-74478037E300 has been created and we will be investigating the issue.
failed to lazily initialize a collection of role: com.backendless.datamodel.application.GeoPointsCategoryEntity.geoPoints, could not initialize proxy - no Session (through reference chain: java.util.LinkedHashMap["location"]->java.util.HashMap["metadata"]->org.hibernate.collection.internal.PersistentBag[0]->com.backendless.datamodel.application.GeoPointMetadataItemEntity["geoPoint"]->com.backendless.datamodel.application.GeoPointEntity["categories"]->org.hibernate.collection.internal.PersistentSet[0]->com.backendless.datamodel.application.GeoPointsCategoryEntity["geoPoints"]) (through reference chain: java.util.ArrayList[0])
java.lang.IllegalArgumentException: failed to lazily initialize a collection of role: com.backendless.datamodel.application.GeoPointsCategoryEntity.geoPoints, could not initialize proxy - no Session (through reference chain: java.util.LinkedHashMap["location"]->java.util.HashMap["metadata"]->org.hibernate.collection.internal.PersistentBag[0]->com.backendless.datamodel.application.GeoPointMetadataItemEntity["geoPoint"]->com.backendless.datamodel.application.GeoPointEntity["categories"]->org.hibernate.collection.internal.PersistentSet[0]->com.backendless.datamodel.application.GeoPointsCategoryEntity["geoPoints"]) (through reference chain: java.util.ArrayList[0])
	at com.fasterxml.jackson.databind.ObjectMapper.valueToTree(ObjectMapper.java:2969)
	at com.backendless.writer.JsonWriter.write(JsonWriter.java:80)
	at controllers.BackendlessController.toJSON(BackendlessController.java:27)
	at controllers.console.Data.find(Data.java:110)
	at router.Routes$$anonfun$routes$1.$anonfun$applyOrElse$445(Routes.scala:12663)
	at play.core.routing.HandlerInvokerFactory$$anon$8.resultCall(HandlerInvoker.scala:146)
	at play.core.routing.HandlerInvokerFactory$$anon$8.resultCall(HandlerInvoker.scala:145)
	at play.core.routing.HandlerInvokerFactory$JavaActionInvokerFactory$$anon$3$$anon$4$$anon$5.invocation(HandlerInvoker.scala:111)
	at play.core.j.JavaAction$$anon$1.call(JavaAction.scala:119)
	at play.http.DefaultActionCreator$1.call(DefaultActionCreator.java:33)
	at com.backendless.old.security.ConsoleOriginAction.call(ConsoleOriginAction.java:46)
	at com.backendless.googleanalytic.ReportGoogleAnalyticsAction.call(ReportGoogleAnalyticsAction.java:43)
	at com.backendless.management.developer.DeveloperApplicationAccessAction.call(DeveloperApplicationAccessAction.java:30)
	at com.backendless.old.security.ApplicationExistenceAndUseAction.call(ApplicationExistenceAndUseAction.java:39)
	at com.backendless.management.developer.AbstractAuthenticateDeveloperAction.call(AbstractAuthenticateDeveloperAction.java:50)
	at com.backendless.InitApiKeyForConsoleAction.call(InitApiKeyForConsoleAction.java:48)
	at com.backendless.SimultaneousApiCallLimitAction.call(SimultaneousApiCallLimitAction.java:26)
	at com.backendless.StaticHttpResponseHeadersAction.call(StaticHttpResponseHeadersAction.java:22)
	at com.backendless.StackOverflowHandlerAction.call(StackOverflowHandlerAction.java:21)
	at com.backendless.CloseEntityManagerAction.call(CloseEntityManagerAction.java:36)
	at com.backendless.CurrentRequestsNumberAction.call(CurrentRequestsNumberAction.java:31)
	at play.core.j.JavaAction.$anonfun$apply$8(JavaAction.scala:175)
	at scala.concurrent.Future$.$anonfun$apply$1(Future.scala:659)
	at scala.util.Success.$anonfun$map$1(Try.scala:255)
	at scala.util.Success.map(Try.scala:213)
	at scala.concurrent.Future.$anonfun$map$1(Future.scala:292)
	at scala.concurrent.impl.Promise.liftedTree1$1(Promise.scala:33)
	at scala.concurrent.impl.Promise.$anonfun$transform$1(Promise.scala:33)
	at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64)
	at play.core.j.HttpExecutionContext.$anonfun$execute$1(HttpExecutionContext.scala:63)
	at play.api.libs.streams.Execution$trampoline$.execute(Execution.scala:70)
	at play.core.j.HttpExecutionContext.execute(HttpExecutionContext.scala:58)
	at scala.concurrent.impl.CallbackRunnable.executeWithValue(Promise.scala:72)
	at scala.concurrent.impl.Promise$KeptPromise$Kept.onComplete(Promise.scala:372)
	at scala.concurrent.impl.Promise$KeptPromise$Kept.onComplete$(Promise.scala:371)
	at scala.concurrent.impl.Promise$KeptPromise$Successful.onComplete(Promise.scala:379)
	at scala.concurrent.impl.Promise.transform(Promise.scala:33)
	at scala.concurrent.impl.Promise.transform$(Promise.scala:31)
	at scala.concurrent.impl.Promise$KeptPromise$Successful.transform(Promise.scala:379)
	at scala.concurrent.Future.map(Future.scala:292)
	at scala.concurrent.Future.map$(Future.scala:292)
	at scala.concurrent.impl.Promise$KeptPromise$Successful.map(Promise.scala:379)
	at scala.concurrent.Future$.apply(Future.scala:659)
	at play.core.j.JavaAction.apply(JavaAction.scala:176)
	at play.api.mvc.Action.$anonfun$apply$4(Action.scala:82)
	at play.api.libs.streams.StrictAccumulator.$anonfun$mapFuture$4(Accumulator.scala:167)
	at scala.util.Try$.apply(Try.scala:213)
	at play.api.libs.streams.StrictAccumulator.$anonfun$mapFuture$3(Accumulator.scala:167)
	at scala.Function1.$anonfun$andThen$1(Function1.scala:57)
	at scala.Function1.$anonfun$andThen$1(Function1.scala:57)
	at scala.Function1.$anonfun$andThen$1(Function1.scala:57)
	at play.api.libs.streams.StrictAccumulator.run(Accumulator.scala:198)
	at play.api.libs.streams.FlattenedAccumulator.$anonfun$run$2(Accumulator.scala:215)
	at scala.concurrent.Future.$anonfun$flatMap$1(Future.scala:307)
	at scala.concurrent.impl.Promise.$anonfun$transformWith$1(Promise.scala:41)
	at scala.concurrent.impl.CallbackRunnable.run(Promise.scala:64)
	at akka.dispatch.BatchingExecutor$AbstractBatch.processBatch(BatchingExecutor.scala:55)
	at akka.dispatch.BatchingExecutor$BlockableBatch.$anonfun$run$1(BatchingExecutor.scala:92)
	at scala.runtime.java8.JFunction0$mcV$sp.apply(JFunction0$mcV$sp.java:23)
	at scala.concurrent.BlockContext$.withBlockContext(BlockContext.scala:85)
	at akka.dispatch.BatchingExecutor$BlockableBatch.run(BatchingExecutor.scala:92)
	at akka.dispatch.TaskInvocation.run(AbstractDispatcher.scala:47)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(T

Problem description

Describe what you did in console that led to the error. Please provide a description of what actually happens. Be descriptive: “it doesn’t work” does not describe what the behavior actually is. This will help us with reproducing the problem.

Steps to reproduce

Please describe steps to reproduce starting from the first action.

  1. I logged into Backendless
  2. Clicked on Data tab
  3. Users table tries to load but just displays a red bar that says “Report a problem”. No data is displayed.

Hello @Phil1

I looking into it.
Similar topic - Urgent: I can't access Tables

@Phil1

I reproduce this issue and crate ticket (BKNDLSS-21956). Progress will be described in this topic.

Has there been any update on this? I am still receiving the error.

Hi @Phil1
Fix is on QA stage now, we will inform you when it’s live

Regards,
Igor

1 Like

Hello @Phil1

We’ve just updated cloud servers with a fix for the issue you described above. Could you kindly let us know whether fix works for you well?

Regards,
Inna

Yes. It’s working now. Thank you!