WebSocket connection errors

Console
1

Hi,

I had already spotted console being slow a few days back. When relaunching my browser (Chrome), it is a bit better, and then it becomes worse again.

In the browser’s console panel I spotted these errors, with a lot of timeouts :

image
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This waterfall graph also seems to show some timeouts or slow loading somewhere :

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image694×422 67.2 KB

Any clues as to what may be going wrong ?

In the meantime, working in the console is a bit painful.

2

Hi @Nicolas_REMY

At this moment we use the socket connection just to show the Online/Offline label, so it doesn’t affect any API or UI. However, we will research possible problems with these timeouts.

Could you please provide more details about what exactly works slowly, perhaps you can record a video to demonstrate such issues

Regards,
Vlad

3

Hi @vladimir-upirov,

It all begins with loading the page, if I can get it to load :

I should point out that the rest of my Internet works flawlessly and snap fast.

4

And this is another result, eventually.

image

5

Here is another video.
You can see the loading bar going back and forth.

6

I just tried to open https://eu-develop.backendless.com/ several times and it works quite fast,

  • try to open the browser dev tool and check the network section and copy one slow request as a curl and run it from terminal
  • try to check your internet speed with different services, for instance https://fast.com from Netflix
  • try different browsers to exclude issues with browser extensions and plugins
  • try with mobile internet to exclude issues with your router
7

Thanks for the reply. I narrowed it down to my browser Chrome, and it started working again once I had cleaned all the Backendless cookies. It looks as though something in there might have caused the issue. It looks way better for now, thanks.

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