When creating a new app

Bug
1

Application ID: null
Error UID: 2A9CB0EC-AB6A-3CC9-FFD8-A0846F02F600

Backendless encountered an error while handling the request. An internal trouble ticket with ID 2A9CB0EC-AB6A-3CC9-FFD8-A0846F02F600 has been created and we will be investigating the issue.
RedisSentinelConnectionPoolcan not create connection for [RedisConnectionProperties(sentinelPassword=null, password=***, type=automation, cluster=false, hostAndPort=Optional.empty, clusterNodes=null, publicHost=Optional.empty, sentinels=[10.110.4.30/<unresolved>:26379, 10.110.4.32/<unresolved>:26379, 10.110.4.31/<unresolved>:26379], sentinelSSL=false, sentinelMasterName=automation, poolSize=200, ssl=false)].
java.lang.RuntimeException: RedisSentinelConnectionPoolcan not create connection for [RedisConnectionProperties(sentinelPassword=null, password=***, type=automation, cluster=false, hostAndPort=Optional.empty, clusterNodes=null, publicHost=Optional.empty, sentinels=[10.110.4.30/<unresolved>:26379, 10.110.4.32/<unresolved>:26379, 10.110.4.31/<unresolved>:26379], sentinelSSL=false, sentinelMasterName=automation, poolSize=200, ssl=false)].
	at com.backendless.lettuce.LettuceConnectionPool.getBaseConnection(LettuceConnectionPool.java:97)
	at com.backendless.lettuce.sentinel.RedisSentinelConnectionPool.getConnection(RedisSentinelConnectionPool.java:112)
	at com.backendless.lettuce.LettuceConnectionPool.runAsync(LettuceConnectionPool.java:132)
	at com.backendless.automation.events.publisher.AutomationEventPublisher.isApplicationUsedInFlows(AutomationEventPublisher.java:54)
	at com.backendless.automation.events.publisher.AutomationEventPublisher.publish(AutomationEventPublisher.java:41)
	at com.backendless.services.persistence.common.DataAutomationEventsDecorator.find(DataAutomationEventsDecorator.java:575)
	at com.backendless.services.persistence.common.DataAutomationEventsDecorator.find(DataAutomationEventsDecorator.java:55)
	at com.backendless.services.persistence.common.PersistenceInterfaceAdapter.find(PersistenceInterfaceAdapter.java:207)
	at com.backendless.management.persistence.DirectManagementService.find(DirectManagementService.java:1070)
	at com.backendless.management.persistence.DataManagementService.find(DataManagementService.java:293)
	at controllers.data.api.Persistence.lambda$findViaPost$47(Persistence.java:776)
	at com.backendless.async.BackendlessExecutorService.lambda$submit$0(BackendlessExecutorService.java:84)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
	at java.base/java.util.concurrent.ThreadPoolExecut

Problem description

Describe what you did in console that led to the error. Please provide a description of what actually happens. Be descriptive: “it doesn’t work” does not describe what the behavior actually is. This will help us with reproducing the problem.

Steps to reproduce

Please describe steps to reproduce starting from the first action.

2

Hi @Sergiy_Homenko,

we’re having a small issue right now and are very sorry for the inconvenience.
We are already working on a fix, it won’t take long. Will let you know as soon as everything is restored.

Thank you for your patience!

Stanislaw

3

Okay, thanks for the answer.

4

@Sergiy_Homenko The problem has been fixed, could you please verify?

5

Yes, everything works, thank you!