Your subscription status is 'canceled'

General
1

We got this message:
“Your subscription status is ‘canceled’. Reason/Message: Canceled after failed automatic dunning process expired.”

Our application ID is: 8722AC26-2520-51FE-FFBD-6C05BCEF9200

I can’t reactivate the app billing, Could you please help us ASAP

2

There was a problem with the credit card back in April. We sent out several emails about and since there was no action from your side, the subscription had been cancelled. I see you updated the credit card yesterday. I just tried reactivating the subscription and it worked. The app should be unblocked now.

Regards,
Mark

3

Thank you so much, it’s resolved