Your subscription status is 'canceled'?

Billing
21

Hi Bacher,

I have reactivated your subscription.

Regards,
Mark

1 Like
22

Hello,
I didn’t have enough money on my card to pay for the subscription, now I have enough money on my card but not charged, please charge the subscription and activate,
Thank you)

8893D6E8-6E69-B47E-FFBB-C4145A058100

23

Hello @Mercy_Thillet

Could you check it now?

24

Hello, I didn’t have enough funds to pay for the subscription, now I have enough, please debit the funds and activate the subscription

8893D6E8-6E69-B47E-FFBB-C4145A058100

25

Hi @Mercy_Thillet

I have reactivated your subscription.

Regards,
Viktor

26

Thank you!

27

Hi, what’s up with the backendless service, is it not working for everyone or is it just me?

28

Hi @Mercy_Thillet ,
Sorry for the inconvenience,
we had temporary problems. At the moment, all functionality works correctly.
Could you double check that everything is working for you?

Regards,
Sergey

29

Hi, subscription with the status canceled.

Application ID - 0E4551C6-B535-36DA-FFF0-46B0E8810600

Please restore.

30

Hi @Kgothatso_Diale

your subscription has been re-activated, please check

Regards,
Vlad

31

Thank you.

1 Like
32

Good day. The subscription was not paid. Write again, please. Application ID C8F88CFC-56FA-5265-FF5F-6540F5BD6300

33

@bacher_Gazi ,

Tried to reactivate your subscription but transaction was declined by your bank. Please ensure that associated credit card has enough funds for subscription reactivation.

Regards, Andriy

1 Like
34

Hello, the tariff was not paid automatically

Application ID - 0E4551C6-B535-36DA-FFF0-46B0E8810600

Please restore.

35

Hi @kadhelena ,

Your subscription is already active so no further actions are required from our side.

Regards, Andriy

36

I changed my charge card, please activate your subscription :slight_smile:
Application ID - C8F88CFC-56FA-5265-FF5F-6540F5BD6300

37

@bacher_Gazi ,

Your subscription was reactivated.

Regards, Andriy

38

Charge declined, please renew your subscription.
App ID 847DA387-D814-4FEC-FFF4-ADE0BAF1C400

39

@kadhelena ,

Your subscription for application with ID 847DA387-D814-4FEC-FFF4-ADE0BAF1C400 entered dunning state. Balance will be cleared automatically during next charge attempt which will be in the coming few days. From our side no additional actions are required. Just ensure that associated credit card has enough funds for subscription renewal.

Regards, Andriy