App completely down for 30 minutes today

General
21

(sorry, I’m not a developer - i don’t know about cURL… Me and my customers just try to open the website, and it (mostly) doesn’t load properly)

22

@Daniel_Levy1

Please provide me a link that you were trying to open. So you still have the issue?

23

see PM

24

@Daniel_Levy1

We have fixed the problem that may have caused it. Everything is now working as expected. If you experience this issue again, please contact us.

Regards,
Marina

25

Thank you.
Does this mean you figured out all the above errors, or are you referring to just the last downtime?

26

@Daniel_Levy1

We figured out the outage that was yesterday. It was due to the configuration issue. About that one you experienced today, we found the app that may have caused the difficulty. So that issue has been fixed as well. Hope that was the last one.

Regards,
Marina

27

Thank you very much! Great service!

28

The app is now down again, ssame errot as last time. Been down for 5 minutes so far.

29

Thanks for informing us and sorry for the inconvenience.

Our engineers already fix this issue.

Regards, Dima.