Can not load the Console Status. Something went wrong!

User Service
1

Backend Less Outage - 10-06-25
Backend Less Outage - 10-06-252553×1390 140 KB

Error Message: Can not load the Console Status. Something went wrong!
Can you fix the issue urgently? We are not Live with our App.

2

Look at the EU Cluster unreachable, they still working on it also facing the same problem.

3

Timeline?

4

Timeline? Please

5

Hello @Farhan_Waheed,

Thank you for your message. We apologize for the inconvenience caused by the issue with the EU cluster. Our team is still actively working on resolving the problem.

At this moment, we do not have an exact timeline for when the issue will be fully resolved. However, please rest assured that this is our top priority, and we will update you as soon as we have more information.

Thank you for your understanding and patience.

Best regards,
Sergey

6

This doesn’t work us and it backfires us in a hard way. Sure a bad luck, Yu should put to different geographical locations, I have no comments.

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@Sergey_Androsov , How much more time you need?

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Please confirm about the Data Integrity?

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We understand your concerns, and we sincerely apologize for the disruption this has caused. Regarding your question about data integrity: please rest assured that all data is safe and secure.

As for the timeframe, we are actively working to resolve the issue, but we still cannot provide an exact ETA. We will update you as soon as we have more concrete details.

Thank you for your patience and understanding.

Best regards,
Sergey

10

Hi
We’ve restored all services to normal operation.
Thank you for your patience during the recent disruption.
If you’re still experiencing any issues, please let us know — we’re here to help!

Regards,
Sergey