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Backendless Version : 6.0.1
Client SDK : .net
Application ID: 4E129FA8-ED2B-5021-FF84-966E95BC0D00
Calling CustomService api via .net sdk.
The api call should work (as usual)
Instead, getting exeption. Details:
BackendlessFault. Code: 14008, Message: Access denied
Reproducible Test Case
Calling api method “create”, of service “admintoken”.
Please provide values for the arguments so we can try reproducing the error:
“admin” : “firstname.lastname@example.org”,
“token” : “7E786052-3601-49AE-82BE-34D0C95996B8”,
“ownerId” : “41752C01-D10D-03E2-FFA8-C447E0A40600”,
“motherboardId” : “W1KS97M104N”,
“processorId” : “BFEBFBFF000906EA”,
“soapVersion” : “18.104.22.168”,
“revitVersion” : “2021”
let me re try from my end (via .net)…
i still get the same error…
What does the method invocation look like? Are you invoking via REST or using the generated code?
We are invoking it from our .net application using sdk.
Here is screenshot of the same:
fyi, we started facing this issue in about last 2.5 hours (after a few mins of maintenance announcement, and through it was related).
please let me know if there is anything i can do in the meantime to help find the cause sooner!
Hello, could you provide your App_ID and part of the code in which this request is made?
you mean, this? Application ID: 4E129FA8-ED2B-5021-FF84-966E95BC0D00
Can you please elaborate on what exactly you are looking for in code (other than above mentioned screenshot) so i can shared it? As such it is single line of call to the api.
@Kinjal_Desai, we’re investigating the problem.
Thanks… please keep posted… and i am available if i can be of any help…
@Kinjal_Desai, could you please check if other methods can be invoked from .NET?
Calls like following works.
Backendless.UserService.Login(email, password, false)
I’ll try to check for other CustomService calls.
Tried Backendless.CustomService.Invoke<List>(“analyticsservice”, “fetchCompanyAdmins”, args).
Looks like the call is stuck since long (5+ mins) and would in general hit timeout.!
Tried another one (following), it resulted in same error (Access Denied). There was not wait like prev test, it resulted in exception immediately.
Backendless.CustomService.Invoke<Dictionary<string, object>>(“admintoken”, “validate”, args);