My app is built using UI Builder, and then wrapped into the Backendless Native Mobile App Shell.
I am using the “Open Web Page” block to open a URL. This URL can be HTML, PDF or an image. When loading an image, the image opens up, but at such a high zoom level that the user cannot see that the image is open ! He thinks the page is all black and has to unzoom in order to see the image.
How can I load the image so that it fits within the viewport ?
Thanks for your help.
Edit : This happens on Android. On iPhone the zoom level is OK.
I have created an internal ticket BKNDLSS-31610 to investigate and resolve this issue. We will let you know of any update on this issue.
Any news about this ?
This is a highly annoying issue, and users are providing feedback that the image was not loaded when in fact it is loaded but zoomed in and the display is all black.
I recorded a video to show the process :
Thank you very much for looking into this.
Hello, @Nicolas_REMY. no news yet.
Sorry for the inconvenience. I’ll take a look at this issue soon.
Best Regards, Nikita.