Hi. I have just logged in to backendless and I see all my data is gone. My app space was called ihouseu. See last billing info below. I’m quite sad and dissapointed because I know I did not delete this data myself. Please help…
Dear Edward,
This is a receipt for a purchase for your Backendless application: (91FF647B-178E-D3F7-FF84-95FEEAFAB200 ihouseu) .
You were just charged $35.00 for your Backendless subscription.
Regards,
the Backendless team
Hello @Edward_Dikgale!
Your app has not been deleted. You don’t see it because of the current EU cluster outage.
We are providing updates in our Slack channel .
Once the EU cluster is restored, your app will become available for you again.
Sorry for the inconvenience.
Regards,
Alexander
Hi thanks for the reply. So its been 5 days now … any update on this?
Hi, @Edward_Dikgale
EU cluster has been restored already. Please check your app one more time.
Regards,
Marina