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Scheduled backups

Hi, I have a app on cloud 9.

What times are the backups scheduled?
I need to clean up the database, and in case I nuke it id like start it just after a backup.

Thanks

Hi @robert-j,

you may export all you DB tables and data manually in Manage -> Export section, and import it afterwards if you’ll needed.

Regards,
Stanislaw

The export doesn’t include files. Are files backed up also?

Robert

No. You mentioned only database.
In order to backup files you can zip you root folder, download it and in case you need to restore files, upload zip and unzip it afterward.

Stanislaw

its 18 gigs…

Do files get backed up on the cloud 9 plan or just the data tables?

Could you please provide us your app ID?

APP ID
2FA6F2D8-97BE-F615-FFCC-C2CEDC595F00
Thanks

Hi Robert,

Yes, both databases and files are backed up. The backup takes place at midnight GMT0. If you need to restore it, there is an administrative fee of $200 which covers engineer’s time spent for restoring the data.

Regards,
Mark

Thanks Mark