Backendless Support

Topic	Replies	Views	Activity
If you are a customer with Managed or Pro installation To submit a support request, please follow the instructions below: Click on your avatar in the top right corner. Open direct messages by clicking the “letter” icon: Click New Message and send your request to …	0	4367	September 6, 2018
Immediate switch from Scale Fixed Tier 1 to Scale Variable Billing	0	2	September 15, 2026
User is already logged error General	5	32	September 15, 2026
Recovery request for old deleted Backendless application – The Science of Winning Data Service	0	7	September 15, 2026
Automate PDF Certificate Generation with FlowRunner and DocuGenerate FlowRunner	0	12	September 12, 2026
Schema sync bug: Update column failed. Unknown column 'listingId2' in 'udt.flaggedListings' (Error 1145) Data Service	3	55	August 31, 2026
Drawer marketplace component UI Builder	2	45	August 28, 2026
Codeless deploy drops method-closing } in generated index.js (inspect 14032) Codeless	2	38	August 24, 2026
Using MAILTO within Backendless fails to execute the startup of the mail client UI Builder	7	78	August 21, 2026
Can and existing Backendless app be used by Ai to take the project further? UI Builder	1	39	August 19, 2026
Immediate switch from Scale Fixed to Free plan Billing billing	1	38	August 17, 2026
Managing plan resources General	2	40	August 14, 2026
Background task processing General	6	66	August 12, 2026
Unable to switch to Free plan even though there are no active marketplace purchases Billing	4	55	August 11, 2026
Unexpected $242.10 API Usage Charge on Scale Fixed Tier 1 Billing billing	4	61	August 10, 2026
How to build HTTPS request in codeless Codeless	1	31	August 10, 2026
Cloud Services Timing Out in US Server Code	2	28	August 7, 2026
Backendless PRO - bl-automation Console security	3	107	August 6, 2026
Ingress NGINX Server Code	4	44	August 5, 2026
Zipped file directory did not contain all files. Need to recover File Service	5	74	August 4, 2026
Error when deploying Cloud Code Server Code	4	72	July 28, 2026
Cloud code deployment size limit exceeded Server Code	2	57	July 23, 2026
Large scale project available resources Billing	3	72	July 3, 2026
Probems with EU server ? - stuck in loading both the forms and backendless General	1	46	July 3, 2026
504 Gateway Time-out - when trying to access API Services from the portal Bug	2	58	July 2, 2026
Issues trying to get Operation Result Reference from Transaction Introspection UI Builder	2	55	July 1, 2026
US Server Offline General	3	60	June 30, 2026
Assistance Needed for Flow Runner Migration General	6	96	June 30, 2026
How does social auth co-exist with email/pass auth? General	1	40	June 30, 2026
System No response with this code {"code":0,"message":"Failed to run code in sandbox on behalf of application's system user.","errorData":{}} General	9	391	June 24, 2026

If you are a customer with Managed or Pro installation

To submit a support request, please follow the instructions below: Click on your avatar in the top right corner. Open direct messages by clicking the “letter” icon: Click New Message and send your request to …